Join these telecommunications companies who have taken the Telco Industry Domestic and Family Violence Pledge:
TAKE THE PLEDGE!
Industry Impact Hub
Established by the Telco Together Foundation, the Industry Impact Hub is where industry leaders come together to discuss and take action on collaborative approaches to some of the most complex social challenges confronting our communities.
Through the Industry Impact Hub we:
- Create projects that build on the industry’s strengths of technology, reach and resources.
- Identify approaches that benefit from industry-wide involvement and can be scaled to support the wider community.
- Work with members to deliver tangible and measurable outcomes.
- Act as a point of engagement between roundtable members and key stakeholders within the industry and within other sectors, including Government.
The cause areas that have been identified for collaborative action are Domestic & Family Violence and Modern Slavery
DFV Roundtable Objectives
To create a more consistent experience in our response as telcos to customers and employees impacted by domestic and family violence.
To provide a pathway for improvement, for telcos of any size, either embarking on or strengthening their DFV approach.
To reinforce and support published DFV recommendations and guidelines from industry and DFV-specialist organisations.
To provide an integrated approach to a telco’s response to DFV, across organisational structure, product, culture and training.
To recognise telcos’ efforts towards responding to the issue of DFV.
To educate customers and employees about DFV and measures that can be taken to support people impacted.
Domestic & Family Violence
Never before has there been an industry-wide framework that assimilates best practice guidance from a diverse group of Government, Industry and Domestic & Family Violence (DFV) Specialist Organisations.
In Collaboration With
Developed in collaboration with Telstra, Optus, TPG Telecom, Vocus Group and Aussie Broadband, the framework includes a comprehensive and standardised set of guidelines for training telco employees on how to best support victim-survivors and ultimately reduce instances of domestic and family violence.
In Consultation With
The Telco Industry DFV Action Framework has been developed in consultation with many organisations from the telco industry, Government and DFV specialist organisations, including: